Deskpro Support

Contact Us

Help Center

How do I restrict access to parts of my Help Center?

Manu Marquez

2023. 8. 30.
Disable Commenting on Help Center Content

Chris Padfield

2023. 8. 17.
How do I remove the Messenger Widget from the Help Center but keep for other sites?

Matthew Watt

2023. 8. 17.
How do I create a welcome message for my Help Center?

Matthew Watt

2023. 8. 17.
How can I change the display and format of date and time?

Chynah Hayde

2023. 9. 6.
Change Help Center Welcome Message based on Usergroup

Julien Ducro

2023. 8. 29.
How can I add translations for the Welcome Message on the Help Center?

Julien Ducro

2023. 10. 19.
How do I add a custom favicon to the Help Center?

Lewis O'Connor

2023. 8. 29.
I'm having trouble with some of our Help Center missing

James Godwin

2023. 8. 29.
How can I ensure Knowledgebase content is reviewed and updated?

Thomas Rolfe

2023. 9. 19.
How do I remove the ability for users to change their password?

Christopher Nadeau

2023. 8. 31.
Adding a background image to the Help Center

Chris Robinson

2023. 8. 31.
I don't want to show the author for Knowledgebase Articles

Julien Ducro

2023. 8. 31.
How do I change the Help Center welcome message for different usergroups?

Paul Davies

2023. 8. 31.
How do I set up an internal knowledgebase for agents only?

Eloise Rea

2023. 9. 8.
Community forums not showing up on the Help Center

Lara Proud

2023. 9. 7.
Can I run an Email-only helpdesk?

Lara Proud

2023. 9. 7.
How to remove comments from Satisfaction Surveys

Lara Proud

2023. 9. 8.
How can I show text on the Help Center only to a certain usergroup?

Hannah Scott

2023. 9. 13.
Branding and Customizing your Help Center

Hannah Scott

2023. 9. 19.
Using usergroups to hide and display different components in the Help Center

Colin Dunn

2023. 9. 20.
How do I pre-fill ticket form fields automatically for certain users?

Matthew Wray

2023. 9. 27.