The favicon is the small icon displayed at the top of browser tabs and next to bookmarks.
If you need to delete or change the Favion simply go back to the portal editor and click 'Delete Favicon' and add a new one.
How do I add a custom favicon to the user portal? - 지식 베이스 / Deskpro Legacy - Deskpro Support
WARNING: You're browsing documentation for an older version of Deskpro. For the most up-to-date version, see: How do I add a custom favicon to the Help Center?
How do I add a custom favicon to the user portal?
