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How can I set different SLA response times for weekdays and weekends? - 지식 베이스 / Deskpro Legacy - Deskpro Support

This Article 카테고리 지식 베이스
WARNING: You're browsing documentation for an older version of Deskpro. For the most up-to-date version, see: How can I set different SLA response times for weekdays and weekends?

How can I set different SLA response times for weekdays and weekends?

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  • Last updated: 2023. 8. 24. by Hannah Scott

Question:

How can I set up an SLA with different response times for weekdays and weekends?

 

Answer:

Please see Different SLA response times for weekdays and weekends in the admin manual.

 

 

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This Article 카테고리 지식 베이스
Author
Ben Henley
Creation date
2015. 1. 12.
Last update
2023. 8. 24.
Publish date
2015. 1. 13.