It would be helpful if you could set up a ticket update trigger that ran when an agent logs out.
This could be used to pass the ticket to another agent, a round robin or a queue.
It would be helpful if you could set up a ticket update trigger that ran when an agent logs out.
This could be used to pass the ticket to another agent, a round robin or a queue.
댓글 등록
Please log in or register to submit a comment.