Even if user setup to specific brand,
if you try to login as user, it will drop you to kb of default brand.
my primary brand on support.brand0.io and additional brand support.brand1.io
if i try to login as user from agent interface, it will always drop me to support.brand0.io
댓글 (2)
Hi Yuriy, I’m just reaching out as we are doing a review of open bug reports in Deskpro since the release of Deskpro Horizon. I’ve taken a look into this issue and while impersonating a user will go to the default brand, if you make the brand you want to view as the only brand enabled on the user, then you can see the other brand. I will move this topic over to feature request as I appreciate this solution isn’t perfect!