I want to be able to set a Users name and email automatically in the Chat Widget Collecting Feedback

Josué Teixeira

I would like it to be possible for me to set the Name and Email automatically in the Chat Widget when a user clicks on chat. I am unable to see how this is possible, so am submitting a feature request.

Peter Evrard

8 년 전

on the page https://support.deskpro.com/en/kb/articles/adding-an-embedded-contact-form-to-your-website It states Prefilling user details On a dynamic website, when you already have the user's name or email (for example because they are logged into your site) you can have them prefilled in the form by setting these variables: DpNewTicket_Options.formUserName = ''; DpNewTicket_Options.formUserEmail = ''; I can't get this to work. Is there a more elaborate example (javascript) that shows how this is achieved?

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New Feature Request

저자: Josué Teixeira
최종 수정일: 2023. 11. 17.
Category: Chat

I want to be able to set a Users name and email automatically in the Chat Widget Collecting Feedback

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