Allow admins to set agents as offline for chat and voice.
E.g. an agent may forget to set themselves as offline when they leave their computer but stay logged into Deskpro. If an admin could mark them as offline, this would prevent them appearing as online for chats and calls.
댓글 등록
댓글을 작성하려면 로그인하거나 등록하셔야 합니다.