Admins to set ticket filter views globally - 피드백 / Feature Request - Deskpro Support

Admins to set ticket filter views globally Collecting Feedback

Simone Cesana

We would like the ability for an admin to select filters and grouping for the various ticket view (eg. resolved, awaiting user etc) and have them apply to all agents, so that all agents have the same groupings and orderings for the ticket views.

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New Feature Request

Author: Simone Cesana
Last update: 2021. 2. 23.
Category: Tickets

Admins to set ticket filter views globally - 피드백 / Feature Request - Deskpro Support

Admins to set ticket filter views globally Collecting Feedback

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