주 콘텐츠로 건너뛰기

Add a setting to require users to provide a comment in the satisfaction survey - 피드백 / Feature Request - Deskpro Support

17

Add a setting to require users to provide a comment in the satisfaction survey Collecting Feedback

We want to customize the satisfaction survey so that if a user/customer gives negative feedback (unhelpful) in the ticket feedback form, they must fill the comment field (for example: user must fill comment field minimal 10 characters if they choose negative feedback/unhelpful option). If the comment field is blank, the ticket feedback can't be submitted.

댓글 등록

댓글을 작성하려면 로그인하거나 등록하셔야 합니다.

비밀번호를 잊으셨나요?