Deskpro Support

お問合せ

Ticket Structure

How do I set up a new user registration form?

Manu Marquez

2023/09/08
How do I set a default department for tickets submitted via the Help Center?

Cecilia Sam

2023/08/17
How can I have two teams of Agents who can’t see each other’s Tickets?

Alexandra Mead

2023/08/17
How do I add Custom User Fields to Ticket Forms?

Alesia Burvin

2023/09/08
What is Ticket Archiving and why should I use it?

Lara Proud

2023/09/07
Why can't I add custom ticket statuses?

Chynah Hayde

2023/09/07
How do I follow up automatically when a user stops replying?

Eloise Rea

2023/09/07
How can I make a department visible to agents only?

Simon Paulger

2023/09/07
How do I make a reusable checklist of things to do within a ticket?

Felipe Bessa Coelho

2023/10/03
Creating an Impact, Urgency and Priority matrix

James Godwin

2024/01/09