Ticket Structure
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How do I set up a new user registration form?
公開済み: 2023/09/08
02023/09/08 -
How do I set a default department for tickets submitted via the Help Center?
公開済み: 2023/08/17
02023/08/17 -
How can I have two teams of Agents who can’t see each other’s Tickets?
公開済み: 2023/08/17
02023/08/17 -
How do I add Custom User Fields to Ticket Forms?
公開済み: 2023/09/01
02023/09/08 -
What is Ticket Archiving and why should I use it?
公開済み: 2023/06/16
02023/09/07 -
Why can't I add custom ticket statuses?
公開済み: 2023/06/16
02023/09/07 -
How do I follow up automatically when a user stops replying?
公開済み: 2023/09/01
02023/09/07 -
How can I make a department visible to agents only?
公開済み: 2023/09/07
02023/09/07 -
How do I make a reusable checklist of things to do within a ticket?
公開済み: 2023/10/03
02023/10/03 -
Creating an Impact, Urgency and Priority matrix
公開済み: 2023/08/01
02024/01/09