Deskpro Support

お問合せ

Reports

Custom date field not working with format function

Ben Henley

2023/08/01
Using the DPQL_COUNT function

Chynah Hayde

2023/08/24
Using LIKE and Wildcards

Chynah Hayde

2023/08/24
How can I strip HTML from message content in my report?

Chynah Hayde

2023/08/24
Displaying ticket messages in a report

Ben Henley

2023/08/01
What does the Agent Hours report track?

Ben Henley

2023/08/01
Export user data

Lauren Cumming

2023/08/01
Report to generate Ticket Custom Field IDs

Matthew Wray

2023/08/24
No results with tickets.person_email.email

Ben Henley

2023/08/01
How do I export Tickets?

Chynah Hayde

2023/08/24
How do I find low-rated knowledgebase articles?

Ben Henley

2023/08/01
What does the "Make this an agent dashboard" option do?

Christopher Nadeau

2023/08/01
Querying Custom Fields

Chynah Hayde

2024/09/06
My custom report just shows the query field names

Ben Henley

2023/08/01
Reporting on Linked Tickets

Matthew Wray

2023/08/24
Summing Ticket Billing Charges

Ben Henley

2023/08/24
Reporting on Reopened Tickets

Matthew Wray

2023/08/24
Can I include Satisfaction survey results in my reports?

Ben Henley

2023/08/01
How do I find the ID number of a Deskpro field or other item?

Jake Biddell

2023/08/29
How do I generate a report that doesn't include tickets created on the weekend?

John Davison

2023/08/29
Number of tickets created this year month by month compared to last year

Matthew Wray

2023/08/30
How do I run a report showing ticket activity grouped by agent and department?

John Davison

2023/09/08
How do I display dates in the US format in reports?

Benedict Sycamore

2023/09/08
Number of times Files have been downloaded from the Help Center

Matthew Wray

2023/09/08
Average Ticket Resolution Time

Matthew Wray

2023/09/08
Show tickets ordered by number of Agents who replied until Resolution

Matthew Wray

2023/09/08
Reports widget override examples

Matthew Wray

2025/05/20
First Contact Resolution

Matthew Wray

2023/09/08
Average time until first response

Matthew Wray

2023/09/08
"Please reference a specific column" error

Matthew Wray

2023/09/08
List of tickets with no agent reply in over 24 hours

Matthew Wray

2023/09/08
Retrieve Ticket Owner email addresses

Matthew Wray

2023/09/08
Report for Last Updated Tickets

Chynah Hayde

2023/09/27