To modify the text on the Contact Us page, such as the Button label, the Navigation Label, the search bar placeholder and the Title above the form, follow these steps:
Navigate to Admin > Configurations > Phrase Translations.
Select ‘Help Center UI’ from the list.
Search for the following objects to update:
Button: helpcenter.general.nav_newticket
Navigation: helpcenter.general.nav_contact
Title: helpcenter.tickets.new_section_title
Search bar placeholder: helpcenter.general.search
Before:
After:
In the Phrase Translation settings, you can update various text elements within Deskpro that are stored as phrases, giving you the flexibility to customize your Help Center portal to meet your specific needs.
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