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Centro Assistenza
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Risultati della ricerca
Knowledge base
2
Novità
0
File
0
Comunità
15
Risultati in Knowledge base per:
“Agents”
(2)
License error after importing Zendesk data
1A
How can I show a list of Ticket Followers in an email notification?
1A
Risultati in Comunità per:
“Agents”
(15)
Add agent permission to view \ hide Notes field.
0s
Allow agent filtering on Ticket Satisfaction reports
0s
Ticket feedback to be emailed to agent
3A
Please add search articles by author
0s
Add
agents
as followers when mentioned in a note
7A
Initial Response notification from user to agent
8A
Ability for Admin to remote logout agent
1A
Hide other
Agents
3A
Triggers and Escalations based on Assigned Agent properties
7A
Let the agent know when the department was bcc'd and not the recipient
0s
Let
agents
customize chat notifications when they are mentioned in a note
8A
Agent Seperation for Knowledgebase Sections
0s
Public chat history should be visible to agent handling the ticket that was created from it
8A
Agent is not available for chats by default
6A
Restrict agent permissions to Knowledgebase (KB)
4A
Risultati in Novità per:
“Agents”
(0)
Risultati in File per:
“Agents”
(0)