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Restrict agent permissions to Knowledgebase (KB) - Community / Feature Request - Deskpro Support

New Feature Request
Restrict agent permi... Comunità
36

Restrict agent permissions to Knowledgebase (KB) Collecting Feedback

We would love the ability to restrict agent side permissions for KB articles (ie: some agents cannot see/access some articles)

Commento (1)

Matt Rowell
Yes, we need this as well as some of the KB articles we would publish include information that is not privy to all agents.

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New Feature Request
Restrict agent permi... Comunità

Tag

Agents Knowledgebase Permissions
Autore
James Warner
Last update
13 ott 2020
Category
Publish