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Centro Assistenza
Cerca tag
"knowledgebase"
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Knowledge base
Novità
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Risultati della ricerca
Knowledge base
2
Novità
0
File
0
Comunità
15
Risultati in Knowledge base per:
“knowledgebase”
(2)
I don't want to show the author for
Knowledgebase
Articles
1A
How do I set up an internal
knowledgebase
for agents only?
1A
Risultati in Comunità per:
“knowledgebase”
(15)
Ability to edit published
knowledgebase
articles, but keep edits as draft
6A
Allow recently created articles on KB to be marked as *NEW*
0s
Knowledge Base Article Approval Process
3A
Add metadata for
knowledgebase
articles
0s
Knowledgebase
and Downloads Navigation Improvements
7A
Agent Seperation for
Knowledgebase
Sections
0s
Network Drive/UNC path links in KB articles
8A
More powerful "convert ticket to
knowledgebase
(kb) article"
7A
View old revisions of
knowledgebase
articles
6A
Restrict
knowledgebase
categories queried when submitting tickets
7A
Restrict agent permissions to
Knowledgebase
(KB)
4A
Change the order of FAQ's
11M
Would like to see the knowledge grouping as part of the search list
5A
Change new Article Status
3A
Settings to completely hide author, date and/or number of comments from the
knowledgebase
6A
Risultati in Novità per:
“knowledgebase”
(0)
Risultati in File per:
“knowledgebase”
(0)