Passa al contenuto principale

How do I enable plain text ticket notification emails? - Knowledgebase / Using Deskpro / Agent - Deskpro Support

How do I enable plain text ticket notification emails?

Elenco degli autori

Question:Copy link to Question: to clipboard

I'm receiving HTML-only ticket notification emails from Deskpro, but I prefer plain text. How can I enable this?

 

Answer:Copy link to Answer: to clipboard

In the agent interface, go to Preferences under the agent avatar at the top right.

Under your email address, check Send email notifications with plaintext parts.

 

 

Utile Inutile

35 su 75 persone hanno trovato utile questa pagina