Passa al contenuto principale

Toggle All does not work as expected in Department adding for agents - Community / Bug Report - Deskpro Support

35

Toggle All does not work as expected in Department adding for agents Finished

When adding new Department, Permissions section, Agent Permissions:

"Toggle All" in Full Access column does not turn off "Assign" permission.

Therefore, if we have 1000 agents, we will have to remove their access for new department one by one manually.

Risposte ufficiali

Eloise Rea

Hi Sergey, I’m just reaching out as we are doing a review of open bug reports in Deskpro since the release of Deskpro Horizon. I’ve taken a look into this issue and I can see this has now been fixed. I’m very sorry for the delay in providing an update here.