Deskpro Support

Deskpro Support

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Titolo

Stato

Commenti

Attività

2

Printing Issue with Guides

Report

0

1

Export as CSV button does not work in Dashboard Reports

Collecting Feedback

0

5

loading screen

Under Review

2

7

New DeskPro Support UI / UX is really bad

Collecting Feedback

7

0

In Ticket's, in Awaiting Agent, Unassigned never shows a count of Unassigned tickets

Collecting Feedback

0

3

Macro's for auto replies completely lack formating

Collecting Feedback

0

4

Auto-Fill causes mistake when creating users and organizations

Collecting Feedback

0

3

Create ticket with Note

Collecting Feedback

1

2

Attached files to a ticket can’t opened in Apple Mail and IOS mail

Collecting Feedback

0

2

Subscriptions of Deleted agents for the publish section

Collecting Feedback

0

0

Lost focus of a tab after refresh the site

Collecting Feedback

0

5

Deleted agents still present inmobile app

Collecting Feedback

0

0

AD Sync returns incorrect account

Collecting Feedback

0

10

New "Pending" status not included in the Follow up action "change status"

Collecting Feedback

2

3

Impossible to edit downloads entry

Collecting Feedback

0

4

Login as user works only to for primary brand

Collecting Feedback

1

6

DKIM signing not works

Collecting Feedback

0

2

Impossible to highlight code blocks in knowledge base

Collecting Feedback

0

6

Branding - Default departments

Collecting Feedback

0

2

Agent Team missing teams and not in order in mobile app

Collecting Feedback

0

1

Pressing <Enter> when "Paste or type a link" in Message of Contact form submits unjustified

Collecting Feedback

0

1

Flagged list does not honor grouping or fields

Collecting Feedback

0

0

Feedback request sent even if it was collected on close

Collecting Feedback

0

0

Less than (<) sign in snippets

Collecting Feedback

0

1

No obvious way for non-admins to refresh Jira project list

Collecting Feedback

0

3

Stat Builder - reports are listed randomly and not alphabetical like the old report builder would list it

Collecting Feedback

0

-1

List of recipients linked ticket vs forwarding

Collecting Feedback

0

14

Error Log Cannot Be Cleared from Admin Interface

Collecting Feedback

0

6

Unable to send ticket when dragging and dropping an attachment from within another ticket

Collecting Feedback

1

25

Flag is seen by all agents

Collecting Feedback

1

1

The operation "billing-charges" is not available in the v2 API

Collecting Feedback

1

2

v1 API return type mismatch

Collecting Feedback

0

8

Content of archive is not shown properly

Collecting Feedback

1

12

Toggle All does not work as expected in Department adding for agents

Collecting Feedback

0

14

Show full name of items in the side panel on mouseover

Collecting Feedback

0

7

New Tasks Notification shown, even though task has been completed

Collecting Feedback

0

14

Department Avatars are inconsistent across the helpdesk

Collecting Feedback

0

9

Email Templates - Layout - table break

Collecting Feedback

0

27

Users with spaces in last name not displayed properly on User Portal

Under Review

0

24

Text in KB articles loses custom coloring when making format changes

Under Review

0

21

Renaming of downloaded files

Collecting Feedback

1

23

It is possible to remove a follow when mandatory fields are still unset and it confuses the interface

Under Review

0

24

Only the pictures of members of a chat department should be used on the proactive chat box

Under Review

0

18

Name adding

Under Review

0

20

Clicking on anchors within articles in the Agent interface doesn't work

Collecting Feedback

0

37

Ticket User / CC Fields for User with Multiple E-Mails Issue

Under Review

0

41

Errors with certain special characters such as (ç)

Under Review

0

23

Reverting between Ticket escalation - Ticket on hold causes error

Collecting Feedback

0

24

Renaming of attached PDFs

Under Review

0

29

Snippets appear differently depending on if you use button or %

Collecting Feedback

1