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Feature Request Suggestion DPQL Reports
Submit Bug Report
Feature Request Suggestion DPQL Reports
Community
Community
Submit Bug Report
Feature Request Suggestion DPQL Reports
Likes
Title
Status
Commenti
Activity
4
loading screen
Under Review
0
1
Invalid Date at in the follow up section
Report
0
7
New DeskPro Support UI / UX is really bad
Collecting Feedback
3
-1
In Ticket's, in Awaiting Agent, Unassigned never shows a count of Unassigned tickets
Collecting Feedback
0
1
Macro's for auto replies completely lack formating
Collecting Feedback
0
3
Auto-Fill causes mistake when creating users and organizations
Collecting Feedback
0
2
Create ticket with Note
Collecting Feedback
1
2
Attached files to a ticket can’t opened in Apple Mail and IOS mail
Collecting Feedback
0
2
Subscriptions of Deleted agents for the publish section
Collecting Feedback
0
0
Lost focus of a tab after refresh the site
Collecting Feedback
0
4
Deleted agents still present inmobile app
Collecting Feedback
0
0
AD Sync returns incorrect account
Collecting Feedback
0
10
New "Pending" status not included in the Follow up action "change status"
Collecting Feedback
2
3
Impossible to edit downloads entry
Collecting Feedback
0
4
Login as user works only to for primary brand
Collecting Feedback
1
6
DKIM signing not works
Collecting Feedback
0
2
Impossible to highlight code blocks in knowledge base
Collecting Feedback
0
6
Branding - Default departments
Collecting Feedback
0
2
Agent Team missing teams and not in order in mobile app
Collecting Feedback
0
1
Pressing <Enter> when "Paste or type a link" in Message of Contact form submits unjustified
Collecting Feedback
0
1
Flagged list does not honor grouping or fields
Collecting Feedback
0
0
Feedback request sent even if it was collected on close
Collecting Feedback
0
0
Less than (<) sign in snippets
Collecting Feedback
0
1
No obvious way for non-admins to refresh Jira project list
Collecting Feedback
0
3
Stat Builder - reports are listed randomly and not alphabetical like the old report builder would list it
Collecting Feedback
0
1
Attachments not deleted when ticket is deleted
Collecting Feedback
0
-1
List of recipients linked ticket vs forwarding
Collecting Feedback
0
12
Error Log Cannot Be Cleared from Admin Interface
Collecting Feedback
0
6
Unable to send ticket when dragging and dropping an attachment from within another ticket
Collecting Feedback
1
24
Flag is seen by all agents
Collecting Feedback
1
1
The operation "billing-charges" is not available in the v2 API
Collecting Feedback
1
2
v1 API return type mismatch
Collecting Feedback
0
8
Content of archive is not shown properly
Collecting Feedback
1
12
Toggle All does not work as expected in Department adding for agents
Collecting Feedback
0
14
Show full name of items in the side panel on mouseover
Collecting Feedback
0
7
New Tasks Notification shown, even though task has been completed
Collecting Feedback
0
14
Department Avatars are inconsistent across the helpdesk
Collecting Feedback
0
8
Email Templates - Layout - table break
Collecting Feedback
0
27
Users with spaces in last name not displayed properly on User Portal
Under Review
0
23
Text in KB articles loses custom coloring when making format changes
Under Review
0
20
Renaming of downloaded files
Collecting Feedback
1
23
It is possible to remove a follow when mandatory fields are still unset and it confuses the interface
Under Review
0
24
Only the pictures of members of a chat department should be used on the proactive chat box
Under Review
0
18
Name adding
Under Review
0
19
Clicking on anchors within articles in the Agent interface doesn't work
Collecting Feedback
0
36
Ticket User / CC Fields for User with Multiple E-Mails Issue
Under Review
0
41
Errors with certain special characters such as (ç)
Under Review
0
23
Reverting between Ticket escalation - Ticket on hold causes error
Collecting Feedback
0
23
Renaming of attached PDFs
Under Review
0
28
Snippets appear differently depending on if you use button or %
Collecting Feedback
1