Send email to Teams as well as individuals - Community / Feature Request - Deskpro Support

Send email to Teams as well as individuals Collecting Feedback

Jason Gillan

Would be a nice feature to be able to email specific teams rather than just the agent team or specific agents on triggers. For example I want an email to get sent to everyone in the 'Management' team when the Urgency hits 10. See attached screenshot.

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New Feature Request

Autore: Jason Gillan
Creation date: 11 nov 2015
Last update: 11 nov 2015
Publish date: 11 nov 2015

Send email to Teams as well as individuals - Community / Feature Request - Deskpro Support

Send email to Teams as well as individuals Collecting Feedback

Aggiungi un commento

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