Send a link to the ticket for the user to view via SMS - Community / Feature Request - Deskpro Support

Send a link to the ticket for the user to view via SMS Collecting Feedback

Staffan Hugemark

When using the SMS feature, it would be great if there was a way to pre-set a template to add a link to the end of each message or have a quick way from the agent interface to be able to add a link to the ticket for the end-user to click and open the ticket via the Help Center

Aggiungi un commento

Accedi o registrati per inviare un commento.

Accedi
Registrati

New Feature Request

Autore: Staffan Hugemark
Last update: 15 dic 2023
Design Expiry Date: December 15, 2023 00:00:00