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Round Robin Permissions - Feature Request - Deskpro Support

It would be helpful to allow agents permissions to the round robin admin area without giving them full admin permissions.

This would allow them to amend their schedules without giving them complete system access.




Comment (1)

Toda Tomoyuki
In order to view how Round-Robins have been set up, you have to grant an agent Administrator privileges.

It would be helpful if you could display the Round-Robin information through the reporting feature hence giving visibility without having to give agents extended privileges. 

 

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