Ordering tickets according to the date of the last modification when adding a Note - Community / Feature Request - Deskpro Support
Ordering tickets according to the date of the last modification when adding a Note Collecting Feedback
Adding a Note to a ticket doesn’t affect on the “date of last reply” parameter. It would be very useful if there would be a new parameter “date of last modification” which would change when i add a Note to a ticket or modify a custom field.
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