Disable the Pending status - Community / Feature Request - Deskpro Support

Disable the Pending status Collecting Feedback

Miriam

We have a simple procedure with the status awaiting user and awaiting agent.
Now the user see the pending status and have question, don't use the procedures, etc.

I want disable this status, like the archived status.

Thanks

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New Feature Request

Autore: Miriam
Creation date: 21 ago 2019
Last update: 23 ago 2021
Publish date: 21 ago 2019
Category: Tickets

Disable the Pending status - Community / Feature Request - Deskpro Support

Disable the Pending status Collecting Feedback

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