Passa al contenuto principale

Determine how often agents send emails when creating ticket in agent interface - Suggestion - Deskpro Support

6

Determine how often agents send emails when creating ticket in agent interface Collecting Feedback

I’d like to be able to report on how often agents send a message when creating a ticket.


I have the agents who don’t want the checkbox « Send email to user » checked by default upon creating a ticket and those who want it checked. I’m trying to know what’s mostly used.

 


 


Aggiungi un commento

Accedi o registrati per inviare un commento.

Hai dimenticato la password?

Allegati