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Add variable to use 'Current assigned agent' - Community / Feature Request - Deskpro Support

New Feature Request

38

Add variable to use 'Current assigned agent' Collecting Feedback

Lauren Cumming

- Useful if you want to use a trigger/automation to have actions that run only when the person repyling etc is not the assigned agent too.

e.g 'when the agent is not the 'assigned agent' add them as a follower

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New Feature Request

Autore: Lauren Cumming
Last update: 26 ago 2016
Category: General, Automations