The ability to allow only certain agents can only see certain CRM usergroups. For instance, if there was a confidential client that only certain agents should see the details of, to have a confidential user group and then only allow certain agents to see who was in that user group.
A permission that allows agents to only see certain CRM usergroups - Community / Feature Request - Deskpro Support
A permission that allows agents to only see certain CRM usergroups Collecting Feedback
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