I recently installed the Jira plugin and it works just fine except that every agent in Deskpro can create issues in ALL projects of Jira.
In our case, some agents don't have permissions for particular projects in Jira and they cannot "see" the issue, but they can create it through Deskpro. We'd like the Jira permissions to apply within Deskpro, so agents can only create issues for projects they have access to.
Tambah Komentar
Please log in or register to submit a comment.