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API v2: POST messages into /tickets/{id}/messages as end user - Tanggapan / Feature Request - Deskpro Support

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API v2: POST messages into /tickets/{id}/messages as end user Collecting Feedback

At the moment, all of the API actions for creating or modifying tickets are all done as the agent role. There is no current way to add a message/response as if it has been delivered into the helpdesk by an end user, this can be useful if building a complicated external management system.

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