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Bug Report Design Feedback
Submit Feature Request
Bug Report Design Feedback
Community
Community
Submit Feature Request
Bug Report Design Feedback
Likes
Title
Status
Comments
Activity
34
Round Robin Permissions
Collecting Feedback
3
26
Add more date variables to make it easier to create Quarterly reports
Collecting Feedback
1
46
Viewing tickets from different brands through the same portal
Collecting Feedback
0
59
Restrict the Agent and Agent Teams that can be selected in the ticket assignment drop-down menus
Collecting Feedback
2
21
Share Hidden Flags
Collecting Feedback
0
19
Insert KB article link/content into ticket if the search is used
Collecting Feedback
0
21
Mass Update Existing Users Language with Trigger
Collecting Feedback
0
22
Show more than 50 tickets in the ticket overview
Collecting Feedback
0
32
more triggers in CRM
Collecting Feedback
1
27
Preferred Organization Language
Collecting Feedback
2
33
I want to be able to customize the default Follow Up action type
Collecting Feedback
1
27
New line in chat text
Collecting Feedback
0
20
Simplify the values for the built-in Timezone field
Collecting Feedback
0
29
Making Agent Notes more Visible in Emails
Collecting Feedback
0
28
Allow User to see Agents Following Ticket
Collecting Feedback
0
23
Pending article notifications
Collecting Feedback
0
37
Agent Instigated Chat
Collecting Feedback
1
32
Icons for brands
Collecting Feedback
0
21
Option to subscribe all agents to the Knowledgebase
Collecting Feedback
0
21
Lookup Fields and Phone Validation
Collecting Feedback
0
24
Edit Warning Box
Collecting Feedback
0
48
Username Login for Users
Collecting Feedback
2
25
Filter Notifications
Collecting Feedback
0
23
When viewing a ticket in the user portal, add option to show all messages on one page (remove pagination)
Collecting Feedback
0
17
Better visibility of absolute dates/times for tickets on user portal
Collecting Feedback
0
23
agent assign for linked tickets created from a forward
Collecting Feedback
0
25
Change default selection in chat dropdown?
Collecting Feedback
0
17
Non-agent functionality for crearting tickets from a forward
Collecting Feedback
0
32
Article agent permissions
Collecting Feedback
0
24
Ability to change the reporting widget colours
Collecting Feedback
1
32
Multilevel Department
Collecting Feedback
0
43
Ability for customers to view ticket 'Status' in the user portal
Collecting Feedback
0
31
Speech recognition & Deskpro...
Collecting Feedback
0
32
Article Permissions
Collecting Feedback
0
23
Overriding Chat Widget Settings using custom departments.
Collecting Feedback
0
22
Feedback Form For "Helpful" Chats
Collecting Feedback
0
21
Increase Chat Permission Options
Collecting Feedback
0
16
Need more ticket metadata when clicking on customer
Collecting Feedback
0
21
Snippet Owner
Collecting Feedback
0
26
Any way to just disply the date/time on a comment
Collecting Feedback
0
18
Send e-mails when a community posting has x votes
Collecting Feedback
0
19
Allow the ability to attach multiple files at once
Collecting Feedback
0
34
Allow agents to add an attachment when editing an existing message/note
Collecting Feedback
0
26
Speeding up the loading of agent's interface
Collecting Feedback
1
31
Compulsory time logging
Collecting Feedback
1
21
Hiding Inactive users and organizations
Collecting Feedback
1
15
Add option for agent to resend a chat transcript to a user
Collecting Feedback
0
17
More specific search functionality (navigate directly to the message a searched string is contained in)
Collecting Feedback
0
16
Deskpro mobile apps should support clickable links in messages/notes
Collecting Feedback
0
15
Advanced Search for Followers and OR Function
Collecting Feedback
1