Ability for customers to view ticket 'Status' in the user portal - Community / Feature Request - Deskpro Support
Ability for customers to view ticket 'Status' in the user portal Collecting Feedback
We would like our customers to have an option to view 'Status' in their portal. We have 3 sub-status of pending that are of interest to our customers - Tier 2 Escalation, Dev Escalation, and Bug.
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