Skip to main content
Bahasa Indonesia Bălgarski Čeština Cymraeg Cрпски Dansk Deutsch Eesti keel English English (UK) Español Français Hrvatski Íslenska Italiano Latviešu valoda Lietuvių kalba Magyar Malti Nederlands Norsk Polski Português (Brasil) Português (Europeu) Pусский Română Slovenčina Slovenian Suomen Kieli Svenska Tiếng Việt Türkçe Ελληνικά македонски الإنجليزية فارسی 日本語 英语（美国） 영어
Contact Us

New to Deskpro Support? Register for an account

Need a password reminder?

Prevent urgency changes by agents - Community / Feature Request - Deskpro Support

New Feature Request
Prevent urgency chan... Community
14

Prevent urgency changes by agents Collecting Feedback

Is there a way to prevent Agents from modifying the Urgency field and have it act as only read-only. 

Comments (2)

Humberto Pomales
We need this too.
Christian
Agreed, only the system should be setting the Urgency based on a time criteria

Add a comment

Please log in or register to submit a comment.

Need a password reminder?
New Feature Request
Prevent urgency chan... Community

Labels

Urgency
Author
Humberto Pomales
Last update
17 Samh 2023
Category
Functionality