I would like to be able to create filters and reports for the Flags in tickets - Community / Feature Request - Deskpro Support

I would like to be able to create filters and reports for the Flags in tickets Collecting Feedback

Gemma

It would be good if you could build a filter on the ticket flags. At the moment they're available to colour code, but you can't create a filter or report to group them all. Can this be added as a feature for future. Thanks

Comment (1)

Christian Mattart

6 years ago

Agent filters should let agents filter tickets by flag (and other criteria).

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New Feature Request

image.png (5.52 KB)

Author: Gemma
Creation date: Feb 12, 2018
Last update: Feb 22, 2018
Publish date: Feb 12, 2018
Category: Functionality

I would like to be able to create filters and reports for the Flags in tickets - Community / Feature Request - Deskpro Support

I would like to be able to create filters and reports for the Flags in tickets Collecting Feedback

Comment (1)

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