Skip to main content

Export ticket as PDF without notes - Community / Feature Request - Deskpro Support


Export ticket as PDF without notes Finished

Exporting tickets as PDF is possible but it includes the notes.

Comments (2)

Earle Steel
Hello Christian, Thank you for your feedback submission. When exporting a ticket to PDF, the notes attached to the ticket are attached. Thanks again for your submission. If you require any further help, please don't hesitate to contact the DeskPRO helpdesk
Jeroen van der Steen
I am sorry, but I interpreted this feedback as a request to be able to export a ticket as PDF -without- notes. This would be highly useful when having to forward a conversation to an external party, as notes may contain confidential information. If this was not the intention of the original feedback request, I can create a new request for this feature :)