Export ticket as PDF without notes - Community / Feature Request - Deskpro Support
Export ticket as PDF without notes Finished
Exporting tickets as PDF is possible but it includes the notes.
Comments (2)
Earle Steel
Jeroen van der Steen
I am sorry, but I interpreted this feedback as a request to be able to export a ticket as PDF -without- notes. This would be highly useful when having to forward a conversation to an external party, as notes may contain confidential information.
If this was not the intention of the original feedback request, I can create a new request for this feature :)
If this was not the intention of the original feedback request, I can create a new request for this feature :)
Thank you for your feedback submission. When exporting a ticket to PDF, the notes attached to the ticket are attached.
Thanks again for your submission. If you require any further help, please don't hesitate to contact the DeskPRO helpdesk