Community - Deskpro Support

Likes	Title	Status	Comments
31	Reports Showing Ticket Labels	Collecting Feedback	0
29	Reassign ticket if agent logs out	Collecting Feedback	0
34	Create Tickets for Organizations	Collecting Feedback	0
32	Implement Sub-statuses on Mobile apps	Under Review	0
19	Add the ability to choose a default sub-status	Under Review	0
24	Language for brands	Collecting Feedback	1
16	Users Update Their Own Address	Under Review	0
13	Order in Permission Groups	Collecting Feedback	0
20	Readthedocs Import/sync	Collecting Feedback	0
11	User fields are not included in csv export	Collecting Feedback	0
24	Search in custom Organisation fields	Collecting Feedback	0
21	Control Related Articles with Keywords	Collecting Feedback	0
22	Filter Order and Re-Order	Collecting Feedback	0
17	Ticket Filters	Collecting Feedback	0
13	Read Only for Archived tickets	Collecting Feedback	2
20	Group Tickets by Brand	Collecting Feedback	0
20	Link forwarded messages to original ticket	Collecting Feedback	0
12	Ability to "Exclude ip address" from IP Whitelisting feature	Collecting Feedback	0
32	Follow Up action in Macro	Collecting Feedback	3
27	Add Dates to Search Results	Collecting Feedback	0
20	Default Country	Collecting Feedback	0
22	Out of office handling for agents who get assigned tickets	Collecting Feedback	2
22	Sort Resolved tickets by Date Resolved	Collecting Feedback	0
17	Inbound SMS/MMS from customers wanting to open tickets	Collecting Feedback	0
26	Message of the day for agent teams	Collecting Feedback	0
22	Reports on Tickets excluding the time ticket was on Resolved Status	Collecting Feedback	0
23	Agent locked out	Collecting Feedback	0
26	API - Custom Billing Fields	Collecting Feedback	1
19	Downvote button	Collecting Feedback	0
13	Add the ability to report on tasks linked to tickets	Collecting Feedback	0
23	Add a variable for the ticket satisfaction comments left by users	Collecting Feedback	0
25	Add the ability to add multiple tickets to a Problem/Incident at a time using Mass Actions	Collecting Feedback	0
30	PDF reports	Collecting Feedback	1
17	Feedback Form - Provide option to force user to select a category	Collecting Feedback	0
24	Provide easier method to purge recycle bin	Collecting Feedback	0
30	Left Hand Side bar Scroll	Collecting Feedback	0
21	Guides Section - Allow Anchors to open in new Tab	Collecting Feedback	1
14	App permissions to restrict apps for certain teams or agents	Collecting Feedback	0
17	Update CRM Permissions	Collecting Feedback	0
32	Login as user works only to for primary brand	Collecting Feedback	2
26	Cannot create multi-level lists	Collecting Feedback	0
23	Report Query	Collecting Feedback	0
16	Add 'Quote last message' button into reply box.	Collecting Feedback	0
30	Auto refresh for dashboards	Collecting Feedback	0
13	New E-mail features	Collecting Feedback	0
24	Display the hierarchy for custom field options in reports	Collecting Feedback	0
29	Re-arrange the top 5 articles under each categories (should be able to choose)	Collecting Feedback	0
24	Select absolute dates used in reports using a calendar	Collecting Feedback	0
30	Add Organization to User when Created from Ticket	Collecting Feedback	0
19	Ticket's Dropdown Options	Collecting Feedback	0

Likes

Title

Status

Comments

Activity

31

Reports Showing Ticket Labels

Collecting Feedback

0

29

Reassign ticket if agent logs out

Collecting Feedback