Community - Deskpro Support

Likes	Title	Status	Comments
14	Downloading documents	Collecting Feedback	0
8	Getting notification if somebody add a comment to one of the tasks I'm concerned in	Collecting Feedback	1
26	API v2: POST messages into /tickets/{id}/messages as end user	Collecting Feedback	0
37	Modify the selected form layouts that a new custom field is added to by default	Collecting Feedback	2
29	A separate agent permission to be able to control agent followers	Collecting Feedback	1
18	Snippets Autocomplete!	Collecting Feedback	0
19	Forward Tickets	Collecting Feedback	0
20	Chat full log	Collecting Feedback	0
26	"Important" NOTE	Collecting Feedback	1
20	Separate naming for custome fileds	Collecting Feedback	0
19	Option to disable the Agent profile picture sync from Active Directory	In Development	0
18	Follow Up - Change Department	Collecting Feedback	0
19	Add an option to automatically display inline responses in ticket messages and ticket notification emails	Collecting Feedback	0
21	DPQL: tickets.date_first_agent_note	Collecting Feedback	0
22	CRM required fields need to be mandatory whenever a new user is created	Collecting Feedback	0
15	Split the permission to allow agents to set a message as an agent note out of the 'Can edit/delete messages' permission	Collecting Feedback	0
17	Fixed Ticket Title	Collecting Feedback	0
18	Ability to reference an external ticket responses email subject through a variable	Collecting Feedback	0
16	New functions for new multibrand actions	Collecting Feedback	0
8	Send secure links to documents rather than the documentn themselves when emailing a user	Collecting Feedback	0
15	Custom from and to dates in reports dashboards	Collecting Feedback	0
27	Working hours and Chat	Collecting Feedback	1
10	Searchable Custom Dropdown Field	Collecting Feedback	0
16	Duplicate Custom Fields	Collecting Feedback	0
32	Improve the refresh behaviour when adding multiple labels to a ticket	Collecting Feedback	0
23	Ability to Edit Follow up	Collecting Feedback	1
23	Sorting of predefined choices	Collecting Feedback	0
26	Editing problems/incidents after creation	Collecting Feedback	0
24	Allow incoming emails from our company domain to be set as agent notes	Collecting Feedback	2
34	User registration custom form layout	Collecting Feedback	1
17	Add ability to create follow-ups with macros	Collecting Feedback	2
22	Forcefully expose ticket reference to agents	Collecting Feedback	2
49	Reports to track ticket deflection	Collecting Feedback	2
21	Add option to use follow-ups as criteria in filters, searches and/or reports	Collecting Feedback	0
28	Exclude a user from a support ticket	Planning	0
12	Enable triggers to jump	Collecting Feedback	0
39	Multiple signatures per agent	Collecting Feedback	3
9	Ticket Creation by Note Only	Collecting Feedback	0
29	Automatic single sign on with active directory	Collecting Feedback	0
21	Make a list of used trigger variables	Collecting Feedback	0
16	Add Field Description in Agent Interface	Collecting Feedback	0
15	Force a new ticket form refresh to send data through a URL	Collecting Feedback	0
13	Inform organizational contact when one of their users submits feedback	Collecting Feedback	0
17	Ability to see to whom the USER addressed emails that were imported into the system	Collecting Feedback	0
13	Split the edit/delete permissions for notes & messages	Collecting Feedback	0
32	Default Brand/Departments by Agent	Collecting Feedback	2
28	Widget: Expose more functionality through public APIs	Under Review	0
34	Push notifications for the DeskPRO mobile apps	Collecting Feedback	1
12	Add an 'unspecified' option for Department, and make Department required for closure.	Collecting Feedback	0
26	User Fields in Chat	Collecting Feedback	0

Likes

Title

Status

Comments

Activity

14

Downloading documents

Collecting Feedback

0

8

Getting notification if somebody add a comment to one of the tasks I'm concerned in

Collecting Feedback