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Communauté
Affichage des résultats dans Communauté pour : “Teams” (10)
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Create reports for specific Departments/Teams
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Feature to see when an agent is looking at a ticket and if you opened that ticket, all the agents can see who else has it open
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I would like to be able to remove the Team box in the ticket window
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Making teams dependant of departments
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Choose Team Notifications
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Order in Permission Groups
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@mention a team
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Enabling permissions on macros for Teams
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Enable team sorting
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Make Leaders for Teams