Passer au contenu principal

DeskPRO v3.1.0 Released - Actualités / Release Announcements - Deskpro Support

Nov 27 2007

DeskPRO v3.1.0 Released

Liste des auteurs

We are pleased to announce the release of DeskPRO v3.1.0.

DeskPRO v3.1.0 introduces a number of major improvements on v3.0.x as well as a range of more subtle improvements. Major features include:

* Sub categories for categories and custom select fields
* Automatic searching of the knowledgebase upon ticket submission
* Custom fields dependent upon the category, for example have custom fields that only apply to a particular support category or sales enquiry
* Authentication from multiple external databases including LDAP, vBulletin, etc
* An improved look and feel for the tech and admin interface
* A completely new reporting system with thousands of pre-configured statistics as well as the ability to create your own custom ones
* A new knowledgebase management system to make it easy to organise and manage knowledgebases of all sizes
* Introduction of companies and user groups to aid in user management

We have created a PDF brochure that explain some of the new features in DeskPRO v3.1.0. You can view this here:

You can view a more detailed changelog here:

You can download / view demos of DeskPRO v3.1 here:

Utile Peu Utile

39 personnes sur 93 ont trouvé cette page utile

Ajouter un commentaire

Veuillez vous connecter ou vous enregistrer pour soumettre un commentaire.

Besoin d'un rappel de mot de passe?