Passer au contenu principal

DeskPRO Build #406 Released - Actualités / Release Announcements - Deskpro Support

juin 9 2015

DeskPRO Build #406 Released

Liste des auteurs

We are pleased to announce a new release of the DeskPRO helpdesk platform, build #406.

The following is an automatically generated list of changes in this release:

  • NEW New trigger criteria for testing for bounced emails or automated emails (based on DeskPRO's detection algorithms)
  • FIX Agent: Editing custom fields might save choice fields even if the field isn't enabled on a layout (only if the choice field is set to required)
  • FIX CSV user import errors in some cases when attempting to save blank custom field value
  • FIX The 'minute' option on default SLA hours was not being saved properly
  • FIX SLA working days option may be invalid if Sunday or Monday are selected due to difference in storage format
  • FIX Bounced emails from mailer daemons would result in the mailer being added as a user CC to the ticket
  • FIX Agent: Edit link from newly added billing/timelog rows
  • FIX Admin: Pre-defined icons for teams/departments did not work
  • FIX Agent: Change user action needed merge permissions. It now uses the "change user owner/ccs" permission.

This update has been rolled out to all Cloud customers.

If you are using DeskPRO On-Premise, you can update your installation from the admin interface.

Utile Peu Utile

40 personnes sur 75 ont trouvé cette page utile

Ajouter un commentaire

Veuillez vous connecter ou vous enregistrer pour soumettre un commentaire.

Mot de passe oublié ?