Passer au contenu principal

Deskpro 5.8.0 - Actualités / Release Announcements - Deskpro Support

juil. 18 2017

Deskpro 5.8.0

Liste des auteurs

We are delighted to announce the release of a new version of DeskPRO which has a number of Bug Fixes and Improvements. 



  • [Admin] You can now use templates (variables, conditions, etc) in triggers and escalations to set values on custom fields.


  • [Agent] Client-side performance improvements (significant in some helpdesk configurations)


  • [Portal] Copy and paste via context menu would remove special characters
  • [Agent] Save button was missing on user/org notes
  • [Portal] Password reset was suseptible to abuse (outgoing email flooding) if captcha was not enabled
  • [All] Multiple areas where language phrases were missing
  • [Agent] New ticket drafts would duplicate attachments when reloaded
  • [Agent] Unable to delete/ban a user
  • [Agent] Possible error when submitting empty search to ElasticSearch
  • [Agent] Opening a ticket may fail with an error if you had no email accounts configured
  • [Agent] PDF ticket export may break in some cases
  • [Admin] Usergroup perms also show as switched off
  • [Agent] In fwd beta, all timestamps are shown as Jan 1970
  • [Agent] Grouping doesn't work in Recycle Bin
  • [Agent] Creating a linked ticket doesn't include signature
  • [Admin] Clickatell app was broken
Utile Peu Utile

31 personnes sur 64 ont trouvé cette page utile

Ajouter un commentaire

Veuillez vous connecter ou vous enregistrer pour soumettre un commentaire.

Mot de passe oublié ?