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Centre d'aide
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Using Deskpro
Using Deskpro
Admin
(171)
How do I customize the text that appears on my Help Center?
How can I receive text alerts with ticket information?
How do I restrict access to parts of my Help Center?
How do I change the logo on the agent login screen?
How do I assign out-of-hours tickets to a particular team?
Voir tous les articles dans Admin
Agent
(48)
I'm not receiving notifications when I create a ticket
Changing the order of messages on a ticket
Getting to Know your Deskpro Workspace
Why is part of the Agent Interface out of view?
Who can see My Stars?
Voir tous les articles dans Agent
Sysadmin
(8)
How do I manually run the email processing command ?
"401 SOAP client returned status of 401" error
Moving Deskpro from one server to another
Download errors when running from behind a proxy: internal hostname is being used
Can I import data from other systems or helpdesks?
Voir tous les articles dans Sysadmin
End-Users
(2)
How can Users View and Manage Tickets on the Help Center?
How do I set up User Two Factor Authentication (2FA) on Deskpro
Voir tous les articles dans End-Users
How to Add a Maintenance Banner to Your Home Page
Kim
2 sept. 2024
How to Embed a Ticket Form on Your Website
Eloise Rea
2 sept. 2024
Customizing Your Help Center: Changing Navigation Button Icons
Kim
6 sept. 2024
How to Mark an Email as High Importance in Deskpro
Kim
18 sept. 2024
Use advanced formatting for Triggers
Kim
19 déc. 2024
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