Remove links to attachments in ticket emails - Base de connaissances / Using Deskpro / Admin - Deskpro Support

Remove links to attachments in ticket emails

Dernière mise à jour : le 26 janv. 2024 par Christopher Nadeau

Go to Admin > Channels > Email > Settings > Disable attachment permalink list

Warning

Note that if you disable links to file attachments, then for a user to receive an attachment, it must be small enough to send as a normal email attachment. The max filesize of attachments is defined under Admin > Channels > Email > Settings > “Maximum collective file size” and “Maximum email size”.

Utile Peu Utile

0 personnes sur 1 ont trouvé cette page utile

Ajouter un commentaire

Veuillez vous connecter ou vous enregistrer pour soumettre un commentaire.

Connexion
S'inscrire

Auteur: Christopher Nadeau
Last update: 26 janv. 2024