How do I disable keyboard shortcuts? - Base de connaissances / Using Deskpro / Admin - Deskpro Support

How do I disable keyboard shortcuts?

Sangeetha Lakshminarayana

Dernière mise à jour : le 30 juin 2023 par Lara Proud

If you don't want Agents in your helpdesk to use the interface keyboard shortcuts (e.g. pressing T opens a new ticket if you are not typing into a text entry area), you can disable them. To do this, navigate to Agents > Settings and disable the Keyboard Shortcuts option to turn off shortcuts for all Agents.

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Auteur: Sangeetha Lakshminarayana
Last update: 30 juin 2023

How do I disable keyboard shortcuts? - Base de connaissances / Using Deskpro / Admin - Deskpro Support

How do I disable keyboard shortcuts?

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