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How can I set different SLA response times for weekdays and weekends? - Base de connaissances / Using Deskpro / Admin / Business Rules - Deskpro Support

How can I set different SLA response times for weekdays and weekends?

Dernière mise à jour : le 24 août 2023 par James Godwin

Question:

How can I set up an SLA with different response times for weekdays and weekends?

Answer:

Please see Different SLA response times for weekdays and weekends in the admin manual.

Utile Peu Utile

Auteur: James Godwin
Last update: 24 août 2023