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More specific search functionality (navigate directly to the message a searched string is contained in) - Remarques / Feature Request - Deskpro Support

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More specific search functionality (navigate directly to the message a searched string is contained in) Collecting Feedback

Currently the Deskpro search finds a ticket and  just navigates to the top message on the ticket.


On tickets with multiple responses this makes a string hard to find (and the browser find functionality often doesn't help - on the user side because of pagination and on the agent side because the ticket is shortened with the  'view older messages'   option to access the full ticket).


It would be helpful if there was an option to find the specific message/location of the searched string, eg. if you just had a button at the top that one could click to "Show entire ticket". 

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