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More settings for ticket deflection - Remarques / Feature Request - Deskpro Support

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More settings for ticket deflection Collecting Feedback

It will be great to create more settings for ticket deflection feature https://manuals.deskpro.com/html/admin/portal/customizing-portal.html#ticket-deflection. For examplle we want it to find articles in KB depending on the chosen categories of the new ticket.

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