Currently it isn't possible to trigger actions based on when a ticket is merged.
This would be really helpful as it would give much more control over the criteria that would be applied to the new ticket (SLAs/subject/field properties etc).
Currently it isn't possible to trigger actions based on when a ticket is merged.
This would be really helpful as it would give much more control over the criteria that would be applied to the new ticket (SLAs/subject/field properties etc).
Ajouter un commentaire
Veuillez vous connecter ou vous enregistrer pour soumettre un commentaire.