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Macros that prompt for input - Remarques / Feature Request - Deskpro Support

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Macros that prompt for input Collecting Feedback

Being able to prompt for additional info when you launch a macro would be great. For example, I was trying to create a macro that sent a ticket over to our Sales department, requesting a larger software license key for our clients. However, that has little value unless I'm able to specify at the same time how many users I need the license to cover. Storing the input as a variable would allow its use later on in the macro's workflow.

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