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Linked Ticket Report - Remarques / Feature Request - Deskpro Support

19

Open a way to allow reporting on Linked Tickets. 

Commentaire (1)

Matthew Wray
Hi Edward,

You can pull some basic linked ticket information using the report below:

SELECT tickets.id, tickets.parent_ticket.subject
FROM tickets
WHERE tickets.parent_ticket.id <> 0
SPLIT BY tickets.parent_ticket.id

Hope that's useful.

If you'd like any advice on expanding the report let us know.

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