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Linked Ticket Report - Remarques / Feature Request - Deskpro Support

19

Open a way to allow reporting on Linked Tickets. 

Commentaire (1)

Matthew Wray
Hi Edward, You can pull some basic linked ticket information using the report below: SELECT tickets.id, tickets.parent_ticket.subject FROM tickets WHERE tickets.parent_ticket.id <> 0 SPLIT BY tickets.parent_ticket.id Hope that's useful. If you'd like any advice on expanding the report let us know.

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