We're using the Deskpro API to fetch tickets based on a custom ticket field, but it seems that the number of tickets returned from the API is limited to 1000 (we have 1116 tickets where “custom field 28” = 403):<br />
> curl --silent --header 'Authorization: key …' 'https://….deskpro.com/api/v2/tickets?ticket_field.28=403' | jq '.meta.pagination'
{
"total": 1000,
"count": 10,
"per_page": 10,
"current_page": 1,
"total_pages": 100
}
It seems that whenever we apply a filter, e.g. `status=awaiting_agent`, we get at most 1000 results.
Is this a bug or a feature in the Deskpro API? Is this limit documented anywhere?
Best regards,
Mikkel
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