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Flag is seen by all agents - Remarques / Bug Report - Deskpro Support

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Flags are designed for each agent's personal use: agents can't see each other's flags. . But … when we set the flag with a new ticket trigger all agents can see the flag. See attached image of the trigger.

Commentaire (1)

Douglas Martin
We really would love for this to be fixed or help with a workaround. Is this an issue that will be dealt with or should we look for other strategies?

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